Warranty Policy

Warranty Policy – becksquadbox.store Trading Card Game

Dear Customer,
Thank you for choosing the becksquadbox.store Trading Card Game. We are confident you will enjoy playing it. This Warranty Policy explains how and when your game and its components are covered.

Warranty Coverage
The becksquadbox.store Trading Card Game is covered by a 12-month manufacturer’s warranty against defects in materials or workmanship for the original purchaser only. This warranty is non-transferable.

Warranty Delivery Areas
Replacement components or defective products under warranty are shipped within the continental United States only. International shipping for warranty claims is not provided.

Products Covered
This warranty covers defects in:

  • Game cards

  • Game board

  • Tokens, dice, or other included game pieces

  • Game box and packaging components

  • Instruction manual

This Warranty Does Not Cover

  • Normal wear and tear, including bent cards, minor scratches, or frayed edges

  • Damage caused by accidents, misuse, or negligence

  • Loss, theft, or damage due to water, fire, or other external events

  • Unauthorized modifications or repairs

  • Use of accessories, cards, or components not provided or approved by becksquadbox.store

Warranty Claim Process

  1. Contact our customer service team at becksquadbox.store@outlook.com.

  2. Provide a clear description of the defect, along with photos or videos of the affected item.

  3. If the issue is determined to be a manufacturing defect, we will replace the defective component at no charge.

  4. Customers are responsible for shipping costs unless otherwise approved by our team.

Disclaimer

  • becksquadbox.store is not responsible for any injuries, loss, or damage resulting from use of the product.

  • Warranty is limited to replacement of defective components only. No cash compensation will be provided.

  • Total liability under this warranty does not exceed the original purchase price of the product.

Warranty Conditions
This Warranty Policy is valid only if:

  • The game was purchased from becksquadbox.store official website or an authorized retailer.

  • The product is owned by the original purchaser.

  • The product has been used according to intended purposes and instructions.

  • Components have not been modified, repaired, or altered by unauthorized parties.

  • Purchaser is legally capable of entering into a purchase agreement.

Service Philosophy
Our team is committed to respectful, friendly, and prompt service. We ask that customers interact respectfully with our staff. Rude or abusive behavior may result in denial of service, cancellation of warranty claims, or other actions at our discretion.

Contact Us
For warranty claims or questions:
Email: becksquadbox.store@outlook.com