Refund Return Policy
Refund & Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our refund and return policy below.
1. Returns
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You may return most items within 30 days of delivery for a refund or exchange.
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Items must be unused, in original packaging, and in the same condition as received.
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Some items (e.g., personalized or final-sale products) cannot be returned.
2. Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to the original payment method within 7-10 business days.
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Shipping costs are non-refundable.
3. Exchanges
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If you receive a defective or damaged item, we will gladly exchange it for the same item at no additional cost.
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Please contact us within 7 days of receiving the item to arrange an exchange.
4. How to Return an Item
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Contact our customer service at becksquadbox.store@outlook.com to initiate a return.
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Pack the item securely in its original packaging.
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Ship the item to the address provided by our team.
5. Shipping for Returns
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Customers are responsible for return shipping costs unless the item was defective or damaged.
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We recommend using a trackable shipping service to ensure your return arrives safely.
6. Contact Us
If you have any questions about your order or our refund policy, please contact us at:
Email: becksquadbox.store@outlook.com